What should be known before the move?
- Which numbers exist and where they route
- What happens after hours or during overflow
- What staff need before launch
Migration
Move phone systems without a scramble.
Claros helps businesses plan phone moves before callers feel the change.
What does Claros avoid promising?
Claros does not need to promise literal zero downtime to be useful.
Process
Migration steps
A careful migration is a sequence, not a one-day scramble.
- 1Inventory numbers, users, devices, and call paths.
- 2Build the new routing plan before cutover.
- 3Prepare devices, cabling, and user training.
- 4Test routing and escalation rules.
- 5Execute a planned cutover and monitor call behavior.
FAQs
Questions buyers ask before changing call handling
Can Claros migrate a phone system without downtime?+
The safer wording is that Claros can plan phased migrations and number porting to reduce disruption. Literal zero downtime depends on carriers, current systems, timing, and cutover conditions.
What information is needed before migration?+
Useful inputs include phone numbers, users, extensions, business hours, current provider details, routing rules, devices, voicemail behavior, and key call types.
Can migration include hardware and cabling?+
Yes. Claros can provide or coordinate desk phones, hardware rollout, and network cabling where the deployment requires physical infrastructure support.
Next Step
Map the call path before changing tools.
Bring your current numbers, missed-call points, routing needs, and rollout questions.
Last updated: 2026-06-05